Privacy Policy | AAMOND Pets

Effective Date: May 1, 2026

Your privacy is important to us. AAMOND Pets ("we," "us," or "our") operates an online pet product store at aamond.co. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

We collect information you provide directly to us, as well as information gathered automatically when you use our site:

Order & Account Information: When you place an order or create an account, we collect your name, email address, shipping address, billing address, and phone number.
Payment Information: Payment card details are processed securely by our payment provider. We do not store full card numbers on our servers.
Inquiry Information: When you submit a product inquiry or contact us, we collect your name, email address, phone number, and the content of your message.
Usage Data: We automatically collect information such as your IP address, browser type, pages visited, time spent on pages, and referring URLs to understand how visitors use our site.
Cookies: We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser.

2. How We Use Your Information

We use the information we collect for the following purposes:

Order Fulfillment: To process your orders, arrange delivery, send order confirmations and shipping updates, and handle returns or exchanges.
Customer Support: To respond to your inquiries, resolve issues, and provide assistance with products or orders.
Communications: To send you important account and transaction-related notifications. With your consent, we may also send promotional emails about new products, special offers, and pet care tips.
Site Improvement: To analyze usage patterns, improve our product catalog, and enhance the overall shopping experience on our website.
Legal Compliance: To comply with applicable laws and regulations, including tax and consumer protection requirements.

3. Information Sharing

We do not sell your personal information. We share data only in the following limited circumstances:

Delivery & Logistics Partners: We share your name, address, and contact number with shipping carriers to fulfill your orders.
Payment Processors: Your payment details are securely passed to our payment gateway to complete transactions.
Service Providers: We work with trusted third-party providers for hosting, email delivery, and analytics. These partners are contractually required to protect your data and may only use it to provide services on our behalf.
Legal Requirements: We may disclose information when required by law, court order, or to protect the rights and safety of AAMOND Pets or others.

4. Data Security

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for data transmitted between your browser and our servers, secure storage, and restricted internal access. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining your account, completing transactions, and complying with legal obligations. Order records are typically retained for a minimum of five years for accounting and regulatory purposes. You may request deletion of your account and personal data at any time, subject to these retention obligations.

6. Your Rights

You have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal data, subject to legal retention requirements.
Opt-Out: Unsubscribe from marketing emails at any time using the unsubscribe link in any email, or by contacting us directly.

To exercise any of these rights, please contact us at tomilee@dxconsulting.co.kr.

7. Children's Privacy

Our website is not directed to children under the age of 14. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page and update the "Effective Date" at the top. We encourage you to review this page periodically. Continued use of our site after changes are posted constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at tomilee@dxconsulting.co.kr.